1. Information we receive
When you contact the studio, we may receive your name, email address, phone number, and message. We may also receive basic technical information required to deliver the website, such as browser type and approximate device information.
2. How we use information
We use contact information to answer questions, recommend relevant candle courses, respond to support requests, and maintain reasonable business records. We do not use personal information to make medical, financial, or similarly sensitive decisions.
3. Browser storage
The site uses localStorage to remember light or dark theme preference, cookie consent, saved Fallows course IDs, and cart quantities. This information remains in your browser and can be removed through browser settings.
4. Sharing and retention
We do not sell personal information. We share information only with service providers needed to operate communications or when required by law. We retain contact correspondence only as long as reasonably necessary for the stated business purpose.
5. Your choices
You may ask to access, correct, or delete information held about you by emailing [email protected]. You may also decline non-essential browser storage, although saved course and cart features may then be unavailable.
6. Security and changes
We use reasonable administrative and technical safeguards, but no online transmission is guaranteed to be completely secure. We may update this policy when practices change and will publish the new effective date on this page.
7. Contact
Questions about this policy can be sent to [email protected] or +1 (503) 555-0186.